Reviews

Great staff, supportive and efficient!

Friendly staff, with good English, (as we are useless at Italian!). Speedy service and easy return. Thank you

Very friendly staff. Good storage. Could not be more convenient for the slopes

Very helpful staff, no issues with the snowboard supplied, brought my own boots, would definitely recommend using them to hire a snowboard.

Very friendly, efficient and super convenient shop. Excellent place to store your skis and be able to go straight to the bars for some apres ski!!

Excellent service as always. Had brand new boots, skis needed sharpening but done overnight and left for us in the morning. Only down side was it was very warm inside.

Excellent service. Booked online and called in the morning after we arrived at the opening time. Boots and boards were out together in a few minutes and we were happily on our way. Great customer service and a friendly chat.

Great customer service - my skis had not been serviced when I went to collect, so they did a quick service and offered me to change skis midweek or come in for a midweek wax.

Excellent service. My skis were taken one afternoon and they replaced them immediately then phoned to let me know they had been found.

3 boarders in our group rented from here, we each went back several times. They originally tried to give me a board that was far too long, then the board I did get had broken bindings, they also completely ignored my requested stance angles. My partner's board also had broken bindings, and when we returned, they twice tried to fit two left bindings. The final boarder in our group also had to return his board as he had issues, and they tried to give him one with a completely massacred base, then forced him to go to the Sport shop around the corner to get it waxed. This whole ordeal has finally pushed me to buy my own board. 2 stars, as they were relatively friendly, despite the incomptence.

Very good service and equipment. We extended our hire by 1 day and it was no problem and only took 1 minute. We will be back.

Extremely good service and good quality equipment. Would recommend totally!

The shop is right in the town centre where there is a chairlift . So it’s very convenient for those who stay in the town centre of Sestriere. Staff are very good and helpful. It’s easy and simple process and prices are competitive. Ski Equipment are good quality but quite old. I paid more for “gold” level for my son than for my silver level. But I didn’t see any difference between the two sets. Overall it’s a positive experience

Great equipment, friendly staff, good prices

Staff were very friendly and helpful

Quick, friendly, helpful and all round a great experience. Thanks for helping make a great week.

Marcellin Sport couldn't have been more accomadating for my sister and I who were renting snowboards for a week. The ease of service really added to our holiday. Really friendly group of workers. 5 star out of 5!

Good efficient service from people who know what they’re talking about.

Good friendly efficient service.

Excellent Service

Excellent service, easy to book equipment on line, great store location, friendly helpful staff and the real bonus was having a complementary ski and boot store on the piste.

Helpful friendly staff and hassle free hire/ return

Good price. Very efficient. Quick pick up and drop off. No problems at all.

Very helpful and friendly staff.

Friendly nice people offering an excellent service. Thank you so much.

The people in the shop were very kind and helpfull. Everything was good!

The staff were really helpful & knowledgable & we were very pleased with the equipment & service we had.

The equipment we rented were good quality and the service was kind and helpful !

The staff at Marcellin Sport were excellent when my daughter had a problem with the ski boots she was renting from them. They allowed her to try on several different pairs of boots, and when there was still a problem they provided a brand new pair of boots for her to use. Excellent service!

Great service & skis. Right on the slopes. Quite tricky to find though & a bit cramped but lovely staff who were happy to change my boots part way through the rental.

Excellent, friendly, would use again

The ski were very good in terms of quality, edge, and wax. But they were quite used, the boots as well. Strictly aesthetically speaking they looked old. The helmet was new and the adjustable poles very convenient. The staff was efficient and helpful, and everything went extremely smoothly with the online booking.

Great customer service, very helpful. Excellent location, although it is a little tricky to find at first.

Excellent!! We are a group of 10 people and all equipment were ready for all of us before we arrived!!

Friendly and helpful, also efficient, with excellent equipment.

very proffesional service and good exuipment

Great location, great service. Thanks guys.

The Marcellin staff is friendly, efficient, and have no trouble communicating in English. We rented a six-day package for a family of 4. My wife's boots turned out to be too small, hurting her feet on the first day. Next day we returned to the shop and were quickly given a larger pair of the same type. The rest of the equipment worked very well and was good quality for the price. I would definitely rent from Marcellin again.

We got perfect skis from start and a kindly proposal to sharpen them after a couple f days and so we did at Your deposit store close to the lifts. After that the skis did not act the way we wanted

First class service and a storage facility right on the piste

Excellent family run business. No large queues so no real waiting around. Great range of equipment but most importantly, all staff super friendly and helpful. You could tell that providing a quality service and ensuring customers were happy was really important to them. Would definitely recommend and go to again!

The skies where not that sharp.

The shop needs to close later e.g.18:30. Closing at 17:00 is too early when there is an incident., for example, lift closures due to high wind and you are in different valleys.

Excellent service and equipment, would highly recommend.

good guys. expert, knowledgable and friendly.